Frequently Asked Questions

It is a question-and-answer platform that connects people with legal questions to lawyers whose bar registration has been verified. You write your question, lawyers answer, and the answers stay publicly visible.

No. The platform is an intermediary service provider; it is not a law firm and does not conduct litigation. Answers are general information and do not create an attorney engagement. See the Terms of Service for details.

No. Reading questions and published answers, asking free questions and viewing free articles are all free of charge. Payment is taken only for paid questions and paid articles.

Yes. From the guest question screen you can send a one-off question with your email address. You confirm it via the link sent to your inbox and can later claim it by creating an account.

Questions pass through automated moderation and, if they follow the rules, are usually published within a few minutes. Suspicious content goes to a human moderator; this may take longer and you will be told the outcome.

No. Questions are published publicly and may be indexed by search engines. Do not write information that identifies you, such as your name, address, national ID or case number; describing the events with dates, amounts and steps is enough.

You can delete questions from your dashboard as long as they have no answers and no payment. Questions that have been answered or paid for cannot be deleted for record integrity; in that case you can close the question, and for a paid question you can request a refund if the response time passed without an answer.

You do. The amount you pay is the amount you see at checkout; there are no extra fees. The platform’s share comes out of the lawyer’s earnings. It is never added to your total.

No. Payment is taken on the infrastructure of a licensed payment institution; card details never reach the platform.

Yes. You can reach the transaction receipt from your payment history; for corporate invoice requests write to info@aymez.com.

A response-time counter starts once payment completes. If the window passes with no answer you are notified and can request a refund; where platform settings allow, the refund starts automatically.

No refund is given for an accepted answer merely because you are dissatisfied. If an answer breaks the rules or is irrelevant you can report it with the “Report” link; moderation removes answers that break the rules, and the platform assesses separately whether a refund is due.

Once approved, the refund reaches the card used for payment, depending on the bank, usually within 3–10 business days.

Lawyer accounts apply with their bar association name, registration number and a document upload; accounts approved after review receive a “verified lawyer” badge. Unverified accounts cannot answer any question, publish or sell articles, or request payouts; a public lawyer profile is shown only for verified accounts.

Sign up as a lawyer and upload your bar document from your dashboard; once your verification is approved you can write answers and publish and sell articles. Until then you can prepare article drafts. Choose your practice areas and, after approval, you will be notified of questions in those areas.

The net amount of accepted answers and sold articles is credited to your balance. Payout requests can be created by accounts whose bar verification is approved; payment is made to the bank account you provide after approval. Your balance is kept while verification is pending.

Enter your email address on the forgot password page. If your account exists, a reset link is sent; the link is valid for a short time and can be used only once.

Enable two-factor authentication (a TOTP app or SMS) from the security settings in your dashboard and store your recovery codes.

Yes, you can create a deletion request from your dashboard. Your published content is anonymised and unlinked from you; financial records are retained as required by law. See the Data Protection Notice for details.